I’m an idiot.
Idiot being synonymous with technologically and in most other ways completely inept.
Apple tries really hard to make their products user-friendly, but they seri-hu-huously underestimated the likes of me. Idiot, remember?
Monday night when I installed an iTunes update, the tiny little geniuses furiously computing inside my laptop gave me a friendly warning:
We recommend that you connect to a power source before you proceed with this update.
What I really needed them to say was:
You can take 60 seconds now to haul your lazy ass upstairs for the power cord or you can blow this recommendation off and spend an hour and a half on the phone tomorrow morning with tech support uninstalling and reinstalling iTunes.
Ooh – you know what would be even better?
Customized warnings!
Hey, Soliloquy. Little Miss Know-It-All. Don’t be deceived by your full battery. Go get a power cord before you download this update or else your computer will completely wipe out your iPhone tomorrow.
I think I might would have listened to that.
The craziest part? Apparently when you purchase an Apple service agreement, you get more than tech support. Yes. Your tech support comes with a million apologies that you’ve been inconvenienced by your own stupid mistakes technological device. (Damn those tiny little geniuses!)
I actually hung up the phone feeling good about myself.
You’re welcome, Apple. I am a one idiot woman focus group.
{ 8 comments… read them below or add one }
wow… that’s more support that i would have ever gotten from dell.
maybe you convinced me to switch over to the evil side….
I am with you! I would have done the same thing with the charger… left it upstairs.
My mom told me once “You’ll spend an hour to save 5 minutes.”
the million apologies seals the deal. i can’t wait to join the mac family!
I can picture you (or myself, especially, since I’ve never met you) sitting there, actually imagining what might happen if I DONT get the power cord…and figuring it will be fine. Because I, too, am a lazy woman.
I appreciate your warning. It will probably save me that hour and one half on the phone someday.
LOL! I’m not great with technology either. I got a new phone three months ago and still can’t figure it out. I think my kids can operate it better than I can. It’s very sad.
-FringeGirl
When ever something like comes up I always ask my computer geeky husband his advice, that way if it screws up I can blame him! Sorry you had so much trouble.
You’re a Mac, huh? See, I’m a PC, so we don’t even get warnings. We just get the crash and burn.
I lost all of my iTunes that way. All of them. Sigh. Let’s be dunces together and make pretty hats.